Awards & Recognitions

We are very proud of our award winning, critically-acclaimed technology and the experienced, expert team behind our innovative customer engagement solutions.

Here are just some of the recognitions we have received from leading awards programmes, independent analysts and industry publications.

2016 Consultancy Awards

Best Self-Service CX Management Solutions Consultancy - UK

2016 HOT in London Awards

Named a top trending company in London for 2016 by Owler

2016 Softech Business Awards

Best Self-Service CX Technology Company 2016
Most Innovative Enterprise CX Management Solution: V-Person™

2016 Technology Innovator Awards

Most Innovative Customer Engagement Platform
Best for Virtual Agent Technology

The Wharf Innovation in Business Awards 2016

Medium-to-Large Business winner

CIOReview Most Promising Solution Providers of 2015

Named in '20 Most Promising CEM Solution Providers 2015'

2015 Technology Innovator Awards

Best Virtual Assistants Technology “V-Person Web”
Best Customer Engagement Technology “V-Portal”

2015 FStech Awards

Highly Commended for Online Technology Provider of the Year

2014 KMWorld Awards

Named as a Finalist for the 2014 KM Promise Award

Patricia Seybold Group Report

Recommended by Mitch Kramer, Senior Consultant, in ‘Creative Virtual V-Person: Delivering Personalized Answers to Customers’ Questions’

TechNavio Virtual Assistant Product Comparison

Identified as a key vendor in ‘Global Intelligent Virtual Assistant Market 2014-2018’ and received highest marks in the head-to-head product comparison

2014 Stevie Awards for Sales & Customer Service

Silver Stevie Award for Sales or Customer Service Solutions Technology Partner of the Year
Silver Stevie Award for New IVR or Web Service Solution

Patricia Seybold Group Report

Recommended by Mitch Kramer, Senior Analyst, in ‘Creative Virtual V-Person: An Offering from a Virtual Assisted-Service Pioneer’

2013 International Business Awards

Silver Stevie Award for Most Innovative Company of the Year in Europe

2012 Econsultancy Innovation Awards

Shortlisted for Innovation in Customer & User Experience

Forrester Research Report

Featured in ‘Five Essential eBusiness Criteria for a Successful Virtual Agent Vendor Selection’ by Diane Clarkson, Forrester Analyst

Gartner Research Report

Recognised for Generation 5 (Top Marks) virtual assistants in ‘Virtual Assistant Vendor Landscape, 2011’ by Johan Jacobs