Globally recognised as a Leader in Conversation AI

20 years’ of innovation, market leadership and delivering real business value

Our commitment to continuous innovation and developing solutions that solve real business challenges and deliver real business value has led to our reputation as a leader in conversational AI.

We have been named as leaders in our industry, our technology has been classed as innovative, and for two decades our solutions have been delivering real business value for businesses around the world.

Here are just some of the awards and recognition that independent analysts, industry publications and various awards programmes have named Creative Virtual as a leader, innovator, best in class, and delivering excellence.

Best Conversational AI Solutions 2022
Innovation Excellence Leader in Conversational AI
Leader in Conversational AI
100 SmartTech Innovation 2020
Most Innovative Self-Service Solutions 2020
People’s Choice Winner : AI/Machine Learning/ Natural Language
People’s Choice Winner - Chatbots
AI Time Journal Top 25 AI Companies
AI-Enhanced Customer Self-Service – Product Leader
The Lead Provider of Service Desk Solutions – Greater London
Excellence Award for Live Chat Solutions & 2018 Leader in Self-Service Solutions
Leader in Self-Service Solutions 2018
Best Self-Service Customer Management Solutions Provide 2018
The Sunday Times (UK) Tech Track 100
Best Self-Service Solutions Provider & Award for Excellence in Knowledge Management Software
Best for Self-Service Customer Experience Management Solutions 2017’ and ‘Best Natural Language & Knowledge Management Technology: V-Person Mobile™
The Queen’ Award for Enterprise : Innovation 2017
Best Self-Service Solutions Provider - 2017
Best Global Customer Engagement Software Provider 2017 & Most Innovative Customer Support Tool for V-Person Live Chat
Best Self-Service Solution Provider UK
Best Customer Service Solution Provider
Most Innovative Customer Engagement Platform & Best Virtual Agent Technology
Cool Vendor in Smart Machines
Best Virtual Assistants Technology “V-Person” and Best Customer Engagement Technology “V-Portal” (now V-Studio)