Creative Virtual to Demo Innovations and Trends to Enhance the Customer Experience in Upcoming Webinar
Creative Virtual’s Founder & CEO, Chris Ezekiel will present as part of the CRMXchange Tech Tank Roundtable on 16 June
Creative Virtual, a world leader in self-service customer engagement solutions, will be participating in CRMXchange’s Tech Tank Roundtable titled ‘Innovations and Trends to Enhance the Customer Experience’ on Thursday, 16th June. Chris Ezekiel, Founder & CEO of Creative Virtual, will share live demonstrations of V-Person™ and V-Portal™ technology as part of the webcast.
Chris will present examples of how organisations are currently offering customers 24/7 easy access to information and support across contact channels with Creative Virtual’s natural language virtual assistant (V-Person) technology. Backed by an innovative knowledge management, workflow management and business intelligence reporting platform (V-Portal), these solutions are designed to be complementary to the systems and processes already in place. This enables brands to create better customer experiences quickly and without lengthy or expensive development projects. Chris will also show how these engagement solutions are increasing customer satisfaction, reducing support costs, increasing sales and building brand loyalty.
“Participating in CRMXchange’s webinars is always a pleasure, and I look forward to sharing the innovative ways Creative Virtual’s customers are currently enhancing the experiences of their customers with our Smart Help solutions,” said Chris. “This roundtable will be a great educational resource for any organisation looking for real examples of how to provide the personalised, consistent and accurate experiences customers expect.”
Pre-registration for this roundtable webcast is required and can be completed through the CRMXchange website. Visit the Creative Virtual website for additional information about their innovative customer engagement platform.