By Björn Gülsdorff, Chief Business Development Officer The end of February is Call Center World time, Europe’s biggest “international conference and trade show for innovative customer dialogue”, now in its 20th year. (Congratulations!) Whilst chatbots and artificial intelligence (AI) made it to the stage last year already, they have now become one of the major […]
Creative Virtual and Transcom have entered a partnership for virtual agent and chatbots solutions in the artificial intelligence domain Transcom and Creative Virtual have entered into a partnership for virtual agent and chatbot solutions in the artificial intelligence domain. The partnership will enable Transcom to offer its clients Creative Virtual’s complete suite of products, with […]
“We selected Creative Virtual because they have the most sophisticated technology in intelligent virtual assistants on the market, particularly as it relates to natural language and integrating with all our knowledge sources.”
Client Contact Manager
"We consistently hear from our clients about how much they love interacting with 'Ask Sabine'. She clearly understands their questions and provides accurate answers, saving them a call."
Commercial Bank of Dubai
Deputy General Manager, Personal Banking Group
"We selected Creative Virtual as our vendor of choice because their sophisticated and flexible natural language technology allows us to offer a seamless, integrated experience across devices and channels."
On The Beach
“We implemented ‘Alison’ with the help of Creative Virtual to improve our customer booking experience. ‘Alison’ compliments the other service channels available to our clients and adds a fun and cutting-edge dimension to our site.”