Getting Ahead of the Curve: Adapting to Customer Demand for Self-Service
Below is the recording of our webinar with Forrester Research, Getting Ahead of the Curve: Adapting to Customer Demand for Self-Service. This webinar, which took place in May 2013, was led by speakers Kate Leggett, Principal Analyst at Forrester, and Richard Simons, CEO of Creative Virtual USA. The discussion focused on how today’s technology can help organizations implement a customer-first strategy that eliminates silos, breaks down traditional barriers to shared knowledge, and gives the customer what they want when they want it.
After watching this recording, we encourage you to contact us for a live demo to see how Creative Virtual’s V-Person™ technology can help you increase loyalty, reduce costs and increase sales through improved customer relationships.