Awards & Recognitions

We are very proud of our award winning, critically-acclaimed technology and the experienced, expert team behind our innovative customer engagement solutions.

Here are just some of the recognitions we have received from leading awards programmes, independent analysts and industry publications.


Patricia Seybold Group Report
Recommended by Mitch Kramer, Senior Consultant, in ‘Creative Virtual V-Person: Delivering Personalized Answers to Customers’ Questions’



TechNavio Virtual Assistant Product Comparison

Identified as a key vendor in ‘Global Intelligent Virtual Assistant Market 2014-2018’ and received highest marks in the head-to-head product comparison



2014 Stevie Awards for Sales & Customer ServiceSASCS14_Silver_V

Silver Stevie Award for Sales or Customer Service Solutions Technology Partner of the Year

Silver Stevie Award for New IVR or Web Service Solution




2013 International Business AwardsIBA13_Silver_V

Silver Stevie Award for Most Innovative Company of the Year in Europe



Patricia Seybold Group Report

Recommended by Mitch Kramer, Senior Analyst, in ‘Creative Virtual V-Person: An Offering from a Virtual Assisted-Service Pioneer’




innovation awards shortlist badge2012 Econsultancy Innovation Awards

Shortlisted for Innovation in Customer & User Experience



Forrester Research Report

Featured in ‘Five Essential eBusiness Criteria for a Successful Virtual Agent Vendor Selection’ by Diane Clarkson, Forrester Analyst


Gartner Research Report

Recognised for Generation 5 (Top Marks) virtual assistants in ‘Virtual Assistant Vendor Landscape, 2011’ by Johan Jacobs


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