Top Telco Provider Implements Creative Virtual’s Natural Language System with Responsive Design
V-Person™ System can accommodate responsive design across web, mobile and tablet devices
Leading provider of natural language self-service and revenue generation technology, Creative Virtual is excited to announce that a top telecommunications provider is now live with V-Person technology. Developed to accommodate responsive design, this system is deployed across web and tablet devices.“Responsive design helps companies support multiple platforms at a lower cost and we are excited to be at the forefront of this trend,” Richard Simons, CEO, Creative Virtual USA said. “We hear lots of companies talking about moving to responsive and adaptive design and it’s exciting to be delivering this in one of our implementations.”
Creative Virtual offers solutions that enable customers to talk, type and tap to get consistent personalised answers to help users self-serve and generate revenue in any channel. V-Person offers a multi-modal interface with speech-to-text natural language processing built in. V-Portal™, our knowledge management system provides a combination of structures for products/services/channels, natural language tools, graphical Dtree editor, integration tools, release management, workflow and provides real-time Voice-of-the-Customer reporting.
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