UK Jobs

We are currently accepting applications for the following positions.

Please note that we do not work with recruiters or accept phone calls about open positions.
All applications and information requests should be emailed to jobs@creativevirtual.com.
Thank you.

Junior Knowledgebase Engineer

London or Bristol, UK

We are looking for a new junior knowledgebase builder for our London or Bristol teams, and require an enthusiastic person, with a logical approach to problem solving, keen to learn and willing and able to work with a dynamic group of people whilst focusing on computer-based tasks.

A complete knowledge and understanding of the English language and the use of Microsoft Office (particularly with Excel) are musts, experience with Visio is a bonus. You should have a good grasp of basic html. Experience with Python Script and/or XML is welcome but not required.

It’s important for our team members to have the ability to manage their time, resources and projects effectively and also troubleshoot problems and hurdles as and when they arise. Minimum of 2 years work experience or university degree required.

This is an entry-level freelance position with many possibilities to grow.

To be based in either our Canary Wharf or Bristol offices. No telecommuters please.

If this sounds appealing, please email any queries and/or your CV with hourly rate expectations to us on jobs@creativevirtual.com.

* No recruiters or phone calls please *

Senior Development and Support Technician

London, UK

As a Senior Development Technician you will be responsible for helping the technical team deploy and support our conversational systems and online content development portal. There will also be opportunities to contribute to the development of new interfaces and modules around the core technologies.

Essential Technical Skills:

Excellent understanding of web architectures and technologies, current developments, etc
Minimum five years' experience in the IT sector
Sound grasp of programming fundamentals and techniques
Windows and Linux server administration
Apache and Tomcat administration
Server-side scripting (PHP primarily)
Client-side scripting (JavaScript, Ajax, JQuery)
Familiarity with building basic SQL queries
Python

Advantageous Technical Skills:

Standards compliant XHTML and CSS
Good grounding in Java
Experience of version control systems (central and distributed such as subversion and Git)

Other required skills

Ability to work independently and manage multiple projects simultaneously
Good interpersonal and communication skills, including written documentation and interacting with clients when required
Ability to train, mentor and direct other team members where appropriate

You should be a self-motivated individual with an enthusiasm and ability to learn new skills quickly.

Email your CV, code samples (JavaScript, XHTML, CSS, etc.), and other relevant information which may support your application to jobs@creativevirtual.com. Please help us make the selection process easier by supplying as much supporting material as possible.

* No recruiters or phone calls please *

Development and Support Technician

London, UK

We are seeking Development and Support Technicians to join our expanding London-based team.

As a Development Technician you will be responsible for creating and updating rich user interfaces, helping to ensure smooth integration of our conversational systems with our clients' websites, and deploying and supporting our online content development portal. The position involves a combination of front and back-end work (approximately 70/30).

This aspect of the role gives you the opportunity for your work to be visible on some of the most highly trafficked websites in the world, with high-profile clients ranging from leading financial institutions to social networking sites.

The Support aspect will involve diagnosing and fixing problems with front-end systems (typically required knowledge of PHP and JavaScript), web-based statistical packages, and eventually the conversational systems themselves..

Essential Skills :

Standards compliant XHTML and CSS
Client-side scripting (JavaScript essential, Ajax useful)
Ability to work independently and manage multiple projects simultaneously

Advantageous Skills :

Server-side scripting (PHP primarily, ASP, ASP.NET useful)
Familiarity with building basic SQL queries (experience with MySQL a plus)
Basic Windows server, Linux, and Tomcat administration
MySQL Server Administration

You should be a self-motivated individual with an enthusiasm and ability to learn new skills quickly.

* No recruiters or phone calls please *

Innovations Developer

London, UK

Creative Virtual is one of the world’s leading suppliers of online natural language processing systems for self-help and customer services.

The technical team is growing to accommodate the accelerating global expansion and portfolio development in which it is currently engaged, and is spawning an Innovations team to develop the next-generation technologies that will change and define how millions interact with online virtual agents over the coming years.

The successful applicant will be key to the development of new interfaces and modules around the core natural language processing technologies that drive our business.

Essential Technical Skills:

Java – the foundation of the UI layer between the NLP engine and the web
Python – embedded in our NLP engine, and key to interface development
JavaScript (including experience with JS frameworks, specifically JQuery)
Experience in building and using APIs
Database (SQL etc)

Useful skills

Experience of developing and building applications for mobile devices (Android and ios)
Knowledge and experience of C++

Much of the work is likely to focus on the rapid development of prototypes for internal evaluation and/or customer presentations. The ability to work quickly under pressure will therefore prove important.

You should be a self-motivated individual with good communication skills, and the willingness and the ability to learn new skills quickly. Enthusiasm, versatility, flexibility and commitment are essential.

Email your CV, code samples, and other relevant information which may support your application to jobs@creativevirtual.com. Please help us make the selection process easier by supplying as much supporting material as possible.

* No recruiters or phone calls please *

Infrastructure and Technical Services Engineer

London, UK

As an Infrastructure and Technical Services Engineer you will take the lead in maintaining and supporting existing infrastructure systems as well as evaluating and implementing new ones. You will also help the technical team deploy and support our conversational systems and integrate them with our clients' websites. Infrastructure tasks will include:

Global server network management (ordering, decommissioning, monitoring budgets)
Google applications management (including email), Jira and Basecamp management
Server and firewall monitoring, firewall configuration
Database deployment, configuration, monitoring and management

Essential Technical Skills:

Excellent understanding of web architectures and technologies, current developments, etc
Windows and Linux server administration
Apache and Tomcat administration
Familiarity with building basic SQL queries, database server administration
Basic network knowledge and administration – firewall configuration, ftp setup, etc.

Advantageous Technical Skills:

Standards compliant XHTML and CSS
Server-side scripting (PHP primarily)
Client-side scripting (JavaScript, Ajax, JQuery)
Experience of version control systems (central and distributed such as subversion and Git)

Other required skills

Ability to work independently and manage multiple projects simultaneously
Good interpersonal and communication skills

You should be a self-motivated individual with an enthusiasm and ability to learn new skills quickly.

Email your CV, code samples (JavaScript, XHTML, CSS, etc), and other relevant information which may support your application to jobs@creativevirtual.com. Please help us make the selection process easier by supplying as much supporting material as possible.

* No recruiters or phone calls please *