DEMO: How Top Banks Leverage Intelligent Virtual Agents to Enable Self-Service
As members of the banking and financial services industry, you field thousands of customer inquiries per day on the web, phone and by live chat that runs the gamut of all of your products and solutions. In just 30 minutes you’ll see examples of how our financial and banking customers are successfully leveraging our V-Person™ self-service technology to provide omnichannel support on the web, on mobile and in secure environments.
During this live demo, you’ll learn:
- How you can provide intelligent, personalized, contextual self-service help – anywhere, anytime
- How to meet customer demand to self-serve and help live agents achieve first contact resolution faster
- How to maintain your security and compliance protocols at each point of contact, on every channel
- The ROI that is being achieved in Financial Services
Whether you are new to intelligent virtual agent technology or evaluating vendors, this live demonstration will help answer important questions on how Creative Virtual’s V-Person and V-Portal™ technology helps financial institutions reduce costs, generate ROI and improve customer satisfaction.