Increasing Revenue with a Virtual Agent

Speakers: Johan Jacobs, Executive Consultant & Former Gartner Research Director, & Richard Simons, CEO of Creative Virtual USA

 

During this webinar Johan Jacobs, Former Gartner Research Director, and Richard Simons, Creative Virtual USA CEO, discussed how to drive revenues by enabling customers to self-serve, best practices for using virtual agents to close deals on the spot, and how to improve productivity of live chat agents in the selling process.

 

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