Javelin Strategy & Research to Join Creative Virtual USA for a Webinar on How to Provide Personalized Solutions in the Mobile-First Digital World

Register to participate in this live webinar and roundtable discussion on Thursday, September 18th at 11 AM EST / 4 PM UK Time.

Mark Schwanhausser, Director of Omnichannel Financial Services of Javelin Strategy & Research and Richard Simons, CEO of Creative Virtual USA will present a webinar focused on “How to Provide Solutions in the Mobile-First Digital World.” The webinar and roundtable discussion will be held on September 18th at 11 AM EST / 4 PM UK Time and will focus on the customer experience strategies for financial service organizations.

“Self-service has become the new imperative in omnichannel banking,” Simons said. “The key to keeping banking personal lies in creating a proactive approach that allows the customer experience to meet the customers’ expectations.  The intelligent virtual agent is just such a technology that can marry experience to expectations.”

Register now and propose your roundtable question for the panel to discuss.

What Attendees will learn:

  • How mobility is redefining “personal” customer service
  • How to use mobile to shift from reactive to proactive banking
  • Ensuring an ROI from self-serve banking in a mobile-first era

The agenda for this session will include the following:

  • Introduction and initial greeting
  • Javelin Strategy & Research presentation with Mark Schwanhausser, Director of Omnichannel Financial Services
  • Examples of banking with virtual agents with Richard Simons, CEO of Creative Virtual USA
  • Roundtable discussion based on participants’ questions

Register today to attend this informative panel and submit your question.

Contact:
Courtney Schreier
Email: [email protected]

vperson

Talk to a V-Person

Quark is always ready to help you find the answers to your questions.

Get Talking
Demo

See a live demo

See for yourself the power of our customer engagement solutions.

Request Demo