How to Provide Personalized Solutions in the Mobile-First Digital World
Speakers: Mark Schwanhausser, Director of Omnichannel Financial Services, Javelin Strategy & Research and Richard Simons, CEO of Creative Virtual USA
- How mobility is redefining ‘personal’ customer service
- How to use mobile to shift from reactive to proactive banking
- Ensuring ROI from self-serve banking in a mobile-first era
- How omnichannel deployment incorporating responsive design can be used to meet the mobile-first mindset
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