[Whitepaper] 7 Ways Smart Agent Technology Can Transform the Customer Experience

A smart agent is an intelligent virtual agent that provides personalized customer assistance via the web, mobile, social, phone, email and live chat. They are capable of holding entire conversations using natural language technology that understands the intent and meaning of customer questions. Download 7 Ways Smart Agent Technology Can Transform the Customer Experience, and find out how you can provide your customers with the best possible self-service experience using intelligent virtual agents to compliment your customer support solutions.

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