Join the Creative Virtual Team!
Explore the current openings on our innovative, award-winning team
Creative Virtual is a conversational AI leader recognised in the industry for our nearly two decades of experience and expertise. Our success lies in the ability of our team to deliver both innovative, award-winning technology and best practice expertise.
Today our global team supports installs in more than 20 countries and over 37 languages. Our in-house Research & Development team and agile approach to development enable us to be a groundbreaker in the industry, delivering innovative solutions that meet the real needs of organisations. With two-thirds of our team having at least four years with the company, our low staff turnover rate creates consistency in our managed services – and tells you that Creative Virtual is a great place to work.
With over 20 years’ experience and expertise in delivering NLP and conversational AI solutions, Creative Virtual have developed a specialised, complex and richly functional content management system to meet the needs of heavily regulated industries adopting customer channels using these technologies.
During 2021, this application has been largely re-architected with microservice-based APIs at the back end and a modern front end using technologies such as Vue 3, Typescript, and React.
The first APIs have been delivered towards the end of 2021, and there are now exciting opportunities for experienced and enthusiastic front end developers to join the team.
This is a rare chance to get in on the ground floor of the development of a product that will change the face of conversational AI, predicted to be one of the hottest products for businesses globally in 2022.
Essential Skills:
Advantageous Skills:
This is a full-time (40 hours/week), permanent position, with a similar re-write of our companion Live Chat product due to start later in 2022. Annual salary range is $50-80,000, depending on experience and location.
Preferred locations are those in which we have an established presence (US, UK, Europe and APAC) but vacancies are open to all English-speaking candidates globally. Working hours can be flexible, but some overlap with normal UK working hours of 09:00 to 17:30 will be expected, especially during the initial 6-month probationary period.
Remote working is fully supported, but some face-to-face meetings may be required, depending on location.
To apply, send your CV/resume to: [email protected]
With an estate of over 200 servers in 23 countries and a growing network of technology partners, Dev Ops is crucial to the ongoing success of Creative Virtual as a market leader in our field.
The conversational UI seen by millions of users every month is completely customisable and universally branded both visually and functionally according to our clients’ requirements.
The AI engine additionally contains a Python interpreter, thereby allowing bespoke integrations both at the back end and front end according to customer needs.
With an expanding client base internationally, Creative Virtual now have opportunities for Dev Ops engineers to leverage and grow their skills in a friendly, fast-moving, and challenging environment. With a company ethos strong on collaboration, you will also have the potential to influence the technical directions taken by the company to ensure its relevance and success in a competitive and innovative marketplace.
This is a rare chance to get involved with the deployment, support and development of a product that will change the face of conversational AI, predicted to be one of the hottest products for businesses globally in 2022.
Essential Skills:
Advantageous Skills:
The successful candidate must have zero-Defect mind-set and code ownership, and should be a self-motivated individual with an enthusiasm and ability to learn new skills quickly.
This is a full-time (40 hours/week), permanent position. Annual salary range is $40-55,000, depending on experience and location.
Preferred locations are those in which we have an established presence (US, UK, Europe and APAC) but vacancies are open to all English-speaking candidates globally. Working hours can be flexible, but some overlap with normal UK working hours of 09:00 to 17:30 will be expected, especially during the initial 6-month probationary period.
Remote working is fully supported, but some face-to-face meetings may be required, depending on location.
To apply, send your CV/resume to: [email protected]
With an estate of over 200 servers in 23 countries and a growing network of technology partners, Dev Ops is crucial to the ongoing success of Creative Virtual as a market leader in our field.
The conversational UI seen by millions of users every month is completely customisable and universally branded both visually and functionally according to our clients’ requirements.
The AI engine additionally contains a Python interpreter, thereby allowing bespoke integrations both at the back end and front end according to customer needs.
With an expanding client base internationally, Creative Virtual now have opportunities for Dev Ops engineers to leverage and grow their skills in a friendly, fast-moving, and challenging environment. With a company ethos strong on collaboration, you will also have the potential to influence the technical directions taken by the company to ensure its relevance and success in a competitive and innovative marketplace.
This is a rare chance to get involved with the deployment, support and development of a product that will change the face of conversational AI, predicted to be one of the hottest products for businesses globally in 2022.
Essential Skills:
Advantageous Skills:
The successful candidate must have zero-Defect mind-set and code ownership, and should be a self-motivated individual with an enthusiasm and ability to learn new skills quickly.
This is a full-time (40 hours/week), permanent position. Annual salary range is $40-55,000, depending on experience and location.
Preferred locations are those in which we have an established presence (US, UK, Europe and APAC) but vacancies are open to all English-speaking candidates globally. Working hours can be flexible, but some overlap with normal UK working hours of 09:00 to 17:30 will be expected, especially during the initial 6-month probationary period.
Remote working is fully supported, but some face-to-face meetings may be required, depending on location.
To apply, send your CV/resume to: [email protected]
With over 20 years’ experience and expertise of NLP and conversational AI, Creative Virtual have developed a complex and richly functional content management system to meet the needs of heavily regulated industries adopting customer channels using these technologies.
During 2021 this application has been largely re-architected with microservice-based APIs at the back end and a modern front end using technologies such as Vue 3. This separation will allow for the integration of powerful and highly functional reporting tools into the application itself.
Our award-winning NLP/AI engine has also been adapted so that text-heavy structured and unstructured transactional data will be written to Kafka streams. These will in turn be ready by in-house/third-party consumers and siloed into SQL or no-SQL data stores as appropriate.
APIs will allow clients to access their own data directly and will also provide access points for both embedded dashboards (for standard, out-of-the-box reporting) and third-party BI analysis tools such as Tableau or Power BI where bespoke reporting is required.
Creative Virtual are therefore seeking an energetic and experienced data specialist to take ownership of these developments and drive them forwards. This is an unparalleled opportunity to design, develop, and build a reporting system that will be used daily by some of the largest financial institutions on the planet.
Essential Skills:
Advantageous Skills:
The driving factor for development will be customer requirements translated into High Level Solution and Design. The successful candidate must have 0-Defect mind-set and code ownership, and should be a self-motivated individual with an enthusiasm and ability to learn new skills quickly.
You will need to manage and work closely with analytics teams based in the UK and the USA who will act as the primary channel for business requirements.
This is a full-time (40 hours/week), permanent position. Annual salary range is $70-95,000, depending on experience and location.
Preferred locations are those in which we have an established presence (US, UK, Europe and APAC) but vacancies are open to all English-speaking candidates globally. Working hours can be flexible, but some overlap with normal UK working hours of 09:00 to 17:30 will be expected, especially during the initial 6-month probationary period.
Remote working is fully supported, but some face-to-face meetings may be required, depending on location.
To apply, send your CV/resume to: [email protected]
Our chatbots process over 100 million conversations a year and are deployed on some of the most heavily trafficked websites in the world, with high-profile global clients ranging from leading financial institutions to social networking sites.
The goal of the analysis team is to create reporting to support Creative Virtual’s chatbot and live chat services which we provide to clients for use with their businesses. The aim is to provide Business Intelligence that is automated, on-demand and self-serve.
We develop and maintain Business Intelligence services using a variety of tools.
On a day-to-day basis we work with SQL Server, SSIS and python scripting along with BI tools like LogiXML to create new offerings to help our clients gain insight into the use of their chatbots and live chat services.
Working with large volumes of largely textual transactional data, you will also have the opportunity to learn new skills and shape the company’s BI offering as we migrate to Kafka streams, API-based data access, in-house developed dashboards, and more modern BI tools such as Tableau or Power BI.
Essential Skills:
Advantageous Skills:
The successful candidate must have zero-Defect mind-set and code ownership, and should be a self-motivated individual with an enthusiasm and ability to learn new skills quickly.
This is a full-time (40 hours/week), permanent position. Annual salary range is $40-55,000, depending on experience and location.
Preferred locations are those in which we have an established presence (US, UK, Europe and APAC) but vacancies are open to all English-speaking candidates globally. Working hours can be flexible, but some overlap with normal UK working hours of 09:00 to 17:30 will be expected, especially during the initial 6-month probationary period.
Remote working is fully supported, but some face-to-face meetings may be required, depending on location.
To apply, send your CV/resume to: [email protected]