Creative Virtual USA, a world leader in self-service and intelligent virtual assistant solutions, has been chosen by CIOReview as one of the 20 Most Promising CEM Providers 2015. The positioning is based on the evaluation of Creative Virtual’s tailor-made solutions that assist CIOs and organisations to improve their customer support experience, increase sales, reduce costs, and build brand loyalty.
CIOReview’s annual list showcases the 20 Most Promising CEM Providers 2015. Creative Virtual USA made it to CIOReview’s top CEM Solution Providers list for its expertise in providing robust technologies in the space of knowledge management, natural language processing, and intelligent virtual assistants for enhancing customer engagement at a lower cost per conversation.
The annual list of companies is selected by a panel of experts and members of CIOReview’s editorial board to recognise and promote technology entrepreneurship. “Creative Virtual USA has been on our radar for some time for stirring a revolution in the CEM space, and we are happy to showcase them this year due to their continuing excellence in delivering top-notch CEM solutions,” said Jeevan George, Managing Editor, CIOReview. “Creative Virtual USA’s solutions continued to break new ground within the past year, benefiting customers around the globe, and we’re excited to have them featured on our top companies list.”
“Creative Virtual USA is honoured to be recognised by CIOReview’s panel of experts and thought leaders,” said Richard Simons, CEO, Creative Virtual USA. “We strive to ensure that every company has the opportunity to drive positive customer experiences by delivering meaningful and relevant conversations in omnichannel environments. This recognition helps solidify the strides we’ve made with our V-Person™ and V-Portal™ technology platforms and catalyses our efforts in the coming year.”
To learn more about why Creative Virtual USA was selected by CIOReview, read this article.