Creative Virtual, a world leader in self-service customer engagement solutions, is proud to announce the company was named as the Medium-to-Large Business winner of The Wharf Innovation in Business Awards 2016 during a black tie awards ceremony on Thursday, 29 September 2016.

The Wharf Innovation in Business Awards programme, running for the first time in 2016, celebrates the success, hard work and ingenuity of companies based in Canary Wharf, Docklands, the East End and south-east London. Creative Virtual was shortlisted along with four other companies in the category of Medium-to-Large Business.

“Creative Virtual may be the most successful Canary Wharf company you’ve never heard of,” said the judges. “This giant was in the tech business almost before the sector existed but its years of research and development mean it is now superbly placed to take advantage of cutting edge customer expectations and experiences.”

“Forget technology, business is about the people and I’m growing a global company here at the heart of the place I grew up and employing people here,” said Chris Ezekiel, Founder & CEO of Creative Virtual, after accepting the award. “To be recognised for that is just amazing. Good on The Wharf for promoting local talent with these awards.”

Founded in East London in late 2003, Creative Virtual was a pioneer in the intelligent virtual assistantspace and has played an important role in the evolution of this technology and the ways in which it can be implemented. Today the company remains headquartered in Canary Wharf, on the Isle of Dogs, with operations in the United States, the Netherlands, Australia, New Zealand, India, Singapore and Hong Kong and an extensive partner network covering many other regions around the world. Through collaboration with Creative Virtual, leading global organisations are revolutionising their customer experiences by providing 24/7 support across all channels and devices.

“Receiving this award is both a professional and personal victory for me. I’m very proud of the knowledgeable, expert Creative Virtual team and their hard work that has enabled us to become a global leader in the customer engagement space,” said Chris. “This has been a big year for the company with the launch of two new innovative products and the growth of our customer base around the world, and I’m thrilled to add this honour to our 2016 accomplishments.”