Creative Virtual, a world leader in self-service customer engagement solutions, was recently announced as a dual winner in Corporate Vision’s 2016 Technology Innovator Awards. The awards programme awarded the company ‘Most Innovative Customer Engagement Platform’ and ‘Best for Virtual Agent Technology’.
The 2016 Technology Innovator Awards believe that, as the corporate world continues to evolve, the importance of technology and its role in the evolution of the business market cannot be overstated. Technology has revolutionised the corporate landscape, providing businesses with a myriad of unique opportunities. The Awards recognise and reward the individuals, departments and firms behind the ground-breaking developments that change the way we do business for the better.
“This awards programme turns the spotlight on the very best that the technology sector has to offer,” said Laura Hunter, Awards Co-ordinator. “It is a true honour to be able to reward the hard work and dedication of all of our deserving winners, and I would like to wish them the best of luck in the future.”
Creative Virtual’s critically-acclaimed knowledge management, workflow management and business intelligence reporting platform, V-Portal™, earned the recognition of ‘Most Innovative Customer Engagement Platform’, and their natural language virtual assistant technology, V-Person™, was named ‘Best for Virtual Agent Technology’. As a pioneer in the virtual assistant space, Creative Virtual has played a key role in the development and adoption of this technology. Today large enterprises around the world utilise V-Portal and V-Person technology to improve customer engagement, reduce customer support costs and create better customer experiences.
“The customer experience landscape is constantly evolving, and at Creative Virtual we take pride in our agile and innovative approach to the implementation and development of cutting-edge engagement technology,” said Chris Ezekiel, Founder & CEO of Creative Virtual. “It’s an honour to be recognised for our ground-breaking technology developments and the role V-Person and V-Portal are playing in defining intelligent customer engagement.”
Visit the Creative Virtual website for Customer Success Stories to learn more about how V-Portal and V-Person are helping enterprises around the world reach their customer engagement goals.