09 March 2020
Creative Virtual, a world leader in customer and employee engagement solutions, has been recognised among the UK’s top 100 SmartTech Innovators. The company is ranked 36th on the nationwide list of ground-breaking companies harnessing data and technology to power business and smart cities.
Creative Virtual was nominated for the company’s innovative virtual agent, chatbot and live chat technologies that enable enterprises to create AI-enhanced conversations with customers and partners. A combination of reader votes and evaluation by a six-member expert judging panel determined the final ranking published by BusinessCloud Media.
“Our inaugural ranking highlights the amazing companies who are leading the drive to build a smarter world in which business can thrive,” says BusinessCloud editor and member of the judging panel, Jonathan Symcox. “From connected infrastructure to enterprise software, energy tech and an array of artificial intelligence-based solutions, these firms – of all shapes and sizes – span the breadth of the UK. It is a privilege to reveal our inaugural 100 SmartTech Innovators ranking.”
The industry-leading V-Person™ solutions from Creative Virtual bring together humans and AI to create conversations with customers and employees across touchpoints in a seamless, personalised way and at large scale. This technology is backed by a highly experienced team that delivers best practice expertise to guide enterprises in building, implementing and optimising conversational AI strategies.
“It’s an honour to be recognised for the innovation we provide to our customers and partners in the UK and around the world every day,” says Rachel Freeman, Operations Director at Creative Virtual Ltd. “We take great pride in our unique combination of technology and expertise. Our team is dedicated to delivering solutions that are both innovative and successful in achieving goals that synchronise the needs and ideal user experience for both our clients and their customers.”
Read the official announcement and final ranking on the 100 SmartTech Innovators website.
More information about Creative Virtual and the company’s innovative chatbot, virtual agent and live chat solutions is available on the Solutions page.
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