By Chris Ezekiel, Founder & CEO
Enterprise software pricing is often shrouded in mystery and the subject of intense negotiations between the supplier and customer. For applications where the market is immature then this is necessary as it takes some time to equate the cost with the business value. Whilst chatbots and virtual agents have been around for a long time, it’s relatively recently that they’ve become ubiquitous within the enterprise. I’m very pleased to report that Creative Virtual is stepping forward to lead the way in removing this shroud of mystery around conversational AI pricing.
Long-term relationships based on trust and transparency are attributes that underpin the culture within Creative Virtual, and we’re proud to launch the ‘Guide to Enterprise Conversational AI Pricing: Calculating the Cost of a Successful Chatbot or Virtual Agent’ whitepaper
This comes at a particularly important time as the conversational AI market is oversaturated with solutions that do not deliver the level of sophistication, flexibility, and customisation needed for a well-performing enterprise solution. These tools come with a lower price tag but end up negatively impacting the organisation’s bottom line by harming the customer experience and eroding customer loyalty.
This expert guide pulls back the curtain on enterprise-level pricing to empower organisations with the knowledge they need to properly budget and evaluate costs of conversational AI solutions.
We have drawn on our many enterprise-level customers and partners, together with a world leading amount of experience within the industry, so that organisations can have confidence not only in the pricing but also the advice on the effort and expertise required to maintain a successful solution. And whilst the technology platform is clearly a key part, the experience and expertise are often undervalued. That was the motivation for our previous whitepaper, ‘Guide to Selecting a Virtual Agent or Chatbot Vendor: Forget the Technology & Focus on Experience’.
Now, your organisation has two important complementary whitepapers that draw on Creative Virtual’s nearly two decades of delivering successful solutions in many sectors to help you develop a conversational AI roadmap designed to give your company a customer experience competitive advantage.
Download our new guide to enterprise conversational AI pricing for insider tips on budgeting for your solution, typical pricing models, and average costs for pilots and full systems.
When you’re ready to learn more and start building your own business case for a conversational AI solution, our expert team will be here to arrange a personalised demo and discuss your consultation workshop.