As we approach the end of 2020, the whole Creative Virtual team around the world want to say thank you to all our blog readers, customers and partners for joining us on this roller coaster of a year!
We started the year celebrating the company’s Sweet Sixteen and are ending it with a wealth of new expertise gained from supporting our customers, our partners and each other through many unexpected challenges. One of our goals this year became sharing our deep knowledge and extensive experience with virtual agent, chatbot and live chat solutions with you so that you could also meet the challenges you faced supporting employees and customers. We are very proud of our newest whitepaper, Guide to Selecting a Virtual Agent or Chatbot Vendor: Forget the Technology & Focus on Experience, which features ten of our own industry experts with over 83 years of combined experience in this space. Be sure to download it if you haven’t already! Then check out our 2020 in Review blog post for more highlights and educational resources.
On behalf of all of us at Creative Virtual, wishes for health and happiness during this holiday season and the coming year!