Filing claims. Selecting coverage. Confirming payments. Updating policies. Understanding benefits. Personalised support for policyholders and agents has always been at the heart of an insurance company’s success.
Now insurance companies face the challenge of offering digital, 24/7 support and self-service that is both personalised and convenient.
Brands that aren’t rising to that challenge are losing customer loyalty and trust. They are missing out on increased sales revenue. They are dealing with high levels of customer churn and agent dissatisfaction. They are failing to meet the needs of their policyholders and agents.
Give your customers and agents the right digital support options with V-Person for Insurance.