Next Stop – Forrester Customer Experience East Forum

By Courtney Schreier, Marketing Manager, Americas

Creative Virtual USA will be a sponsor for the Forrester Customer Experience East Forum for the first time. The show will run from Tuesday, June 24 – Wednesday, June 25 at the New York Hilton Midtown. The theme of this year’s forum is “Why Good is Not Good Enough” and is focused around the new, more competitive era for customer experience. Forrester will share new research at this event regarding the drivers of customer experience quality and what really matters to customers.

Attendees to the show should expect to come away with understanding the key factors to achieving a superior customer experience and learning ways to distinguish your company as an innovator in the CX space versus your competitors.

At Creative Virtual we strive to create an exemplary customer experience for our clients with our V-Person™ Technology, delivering a seamless experience for end customers across any channel they choose to interact on. Another differentiating component to our solution is the element of personalization, that allows systems to recognize products and services current customers are using and direct them appropriately. During the show we will be giving demos at our booth to show attendees. Stop by and see us at booth 205!