Paving the Way with Technology Innovation and Excellence

By Chris Ezekiel, Founder & CEO

“With these awards, we get to go behind the scenes and honour the individuals whose innovation and excellence have paved the way for better products and services across their industry and beyond,” said Laura Hunter, Awards Co-Ordinator for Corporate Vision’s 2015 Technology Innovator Awards.

It is with great pleasure today that we announced Creative Virtual is the recipient of two Technology Innovator Awards: Best Virtual Assistants Technology “V-Person Web™” and Best Customer Engagement Technology “V-Portal™”. This awards programme highlights the organisations behind ground-breaking developments in technology and is designed to shine the spotlight on cutting edge individuals, departments and firms who, through their commitment, experience and willingness to explore and take advantage of the opportunities presented, are developing and sharing the technology that will continue to enhance and fundamentally alter the business world for the better for many years to come.

Innovation is at the heart of what we do at Creative Virtual, and it is truly an honour to be recognised for our ground-breaking technology developments. Our ultimate goal in developing these transformative technologies is to empower organisations to deliver a consistent, accurate, seamless and personalised experience for their customers. The flexibility of our technology means that our experienced team can assist brands in creating customised solutions to meet their specific goals, whether that is customer self-service on a website, support of live agents in a contact centre or an internal help system for employees.

We are very proud of V-Person, our natural language virtual assistant technology, which is backed by V-Portal, our knowledge management, workflow management and business intelligence reporting platform, as well the results our customers from around the world are achieving through the deployment of our solutions. If you aren’t familiar with the way virtual assistants can help you reach your customer engagement goals, I encourage you to watch the recording of our recent Technology Innovation Showcase. During this webinar, I gave live demonstrations of some of our current V-Person implementations and explained how these systems are designed to be complementary to other customer engagement solutions and tools your organisation already has in place.

My thanks to Corporate Vision and the 2015 Technology Innovator awards team for recognising Creative Virtual and our technology. You can read our official award announcement here.