V-Person™ for Employee Support
Improve your employee experience & reduce costs with personalised self-service options
Supporting employees is more important than ever for organisations and, with the right tools in place, presents the perfect opportunity to improve productivity and efficiency. Empowering employees to self-serve when and where they need support reduces costs and improves their experience. The V-Person virtual agent platform from Creative Virtual gives you the power to provide employees with easily accessible, personalised information.
The flexibility of V-Person virtual agents and chatbots lends itself to a wide range of successful employee support use cases, including:
V-Person is designed to be complementary to the systems and processes you already have in place and enable you to provide an extremely personalised self-service experience. The technology offers:
V-Person technology is underpinned by V-Portal™, the most functional virtual agent, chatbot and live chat management platform in the market today. It delivers tightly integrated editing, testing, workflow and reporting functionality in a single platform. With V-Portal, you can create conversations with employees across touchpoints in a seamless, personalised way at large scale and gain valuable insights into those interactions.
Our orchestration platform provides one place to: