V-Person™: Gluon Release
Drawing from nearly two decades in the industry, Creative Virtual is taking conversational AI to the next level with our upcoming release, Gluon. The Gluon release of V-Person includes updates to our chatbot, virtual agent, and live chat technologies as well as a re-architecture of our V-Portal™ orchestration platform. With our perfect blend of machine learning and natural language rules, there is no machine learning black box to fear. Gluon puts you in control of the AI, enabling you to create accurate, reliable conversational AI solutions quicker and easier than ever – and that means better experiences for your customers and employees.
The innovations & features of our Gluon release include:
- Enhanced natural language processing (NLP) and machine learning
- Microservices, widgetisation, and containerisation
- Support for low-code and no-code
- Ability to interface with multiple intent engines, CRMs, contact centre platforms, and voice technologies
- Machine comprehension
- Sophisticated dialogue management, personalisation, and entity extraction
- Easy-to-use workflows
- Custom user profile and permission settings
- Content and knowledge management
A Gluon sneak peek
As part of the upcoming Gluon release, V-Portal – our award-winning conversational AI management platform – is getting even better. From importing and managing training data to creating complex and connected conversation flows, V-Portal’s updated user interface makes it easier to deploy and maintain your solutions without compromising on any functionality.
Request more information
Want to learn more? We’d love to answer any questions you may have about the upcoming Gluon release and the updates we are making to our V-Portal platform.
Fill in the form below and a member of our team will be in touch.