By Björn Gülsdorff, Head of Business Development
From February 18th—20th Call Center World 2014, Europe’s leading event for customer service and customer dialogue will reside in the Estrel Convention Center in Berlin, Germany. Creative Virtual will be present there together with our German Partner sogedes.
But we will not just be there together—we are using this event to kick off our activities and partnership in the German market, after we had a ‘soft-launch’ of our collaboration during the Strategietage in Bensberg in November 2013. Our partner sogedes is a solution provider in Multi-Channel Contact Center Software, Customer Self-Service and Experience Management, and Quality and Performance Management.
We are very excited about our new partnership with sogedes and look forward to working with them to bring cutting-edge, innovative customer experience solutions to organisations in Germany. It is a pleasure for us at Creative Virtual to collaborate with the experienced and knowledgeable team at sogedes.
CCW 2014 provides perfect networking opportunities, reflects relevant trends and offers innovative knowledge—an ideal event for launching our partnership. Last year it attracted more than 250 exhibitors from 15 different countries worldwide.
You can find us with our partner sogedes in Hall 4, Booth E6/F7 or schedule a meeting with us before you even arrive by clicking here. I’ll be at the event on February 19th and 20th and would love to meet with you then. Hope to see you there!