Give Customers Support Options that Fit with Their Busy Lifestyles
The busy, on-the-go lifestyles of today’s consumers means they want more control than ever before over when and how they contact organisations. They want to do business with utilities providers that give them options for managing their accounts and make it easy to get answers to their questions.
With our V-Person™ for Utilities solutions you can provide easy access to information and support 24 hours a day, 7 days a week. The advanced personalization and integration capabilities allow customers to have individualized assistance in managing their accounts even when they opt to self-serve.
With V-Person for Utilities, organizations can:
Check out our suite of products to learn more.