By Mandy Reed, Marketing Manager (Global)
On Wednesday, 26th March Creative Virtual will be hosting a complimentary, live webinar on smart help solutions featuring two of our customers: National Rail Enquiries and Motability Operations. The speaking panel will include Kathryn Daniels, Information Development Manager at NRE, Alison Chapman, Communication and Development Manager at Motability Operations, and Maria Ward, Head of Web Services at The Virtual Zone, our partner company.
Both NRE and Motability Operations have been using Creative Virtual’s technology since 2007, and their well-established natural language smart help solutions continue to play important roles in their overall customer experience strategies. Kathryn, Alison and Maria have graciously agreed to join us for this 60 minute event to let you hear straight from the horses’ mouths (so to speak!) the success their organisations are achieving with conversational smart help solutions.
This webinar will feature live examples, demonstrations and real results achieved by NRE and Motability Operations. Kathryn and Maria will show how NRE’s Ask Lisa is providing 24/7 self-service across their website and Facebook page. Alison will focus her presentation on how Motability Operations uses the technology internally for knowledge management and support of their advisors within the contact centre. They will be joined at the end of the event by Creative Virtual Founder & CEO, Chris Ezekiel for a live Q&A session.
Don’t miss this great opportunity to hear real reviews from two of our real customers! Register now and mark your calendars for 26th March.