By Mandy Reed, Marketing Manager
After a successful series of conferences last year, LivePerson is again hosting three Aspire events around the globe in 2013. With the goal of shifting attendees’ mindset about customer engagement and experience, LivePerson has designed these conferences to emphasise personal engagement and connections with interactive breakout sessions, panel discussions and partner showcases. Each event will feature presentations and exhibitions from a variety of LivePerson partners, customers and industry thought leaders.
Creative Virtual will be exhibiting as a Sponsor at Aspire APAC, the first of the 2013 events, being held in Melbourne, Australia on Wednesday, 22nd May. Our company Founder & CEO, Chris Ezekiel, will be on hand to showcase our innovative V-Person™ technology and share how we have successfully integrated our interactive virtual assistants with Live Chat from LivePerson. This integration provides a seamless handover from the virtual agent to a live agent when customers require assistance with more complex queries and was shortlisted for the Econsultancy Innovation Awards 2012 in the category of ‘Innovation in Customer & User Experience’.
We hope you’ll take a few minutes to stop by the Creative Virtual stand to say hello to Chris and see for yourself how combining our virtual assistant technology with Live Chat can improve your online customer experience.