V-Person Contact Centre™
Improve Contact Centre Performance and Customer Experience by Delivering the Right Information to Each Agent at the Right Time
Improve Contact Centre Performance and Customer Experience by Delivering the Right Information to Each Agent at the Right Time
V-Person Contact Centre employs the most advanced natural language and knowledge management technologies to provide real-time virtual assistance to contact centre agents. V-Person Contact Centre taps into the backend systems across your organisation to give agents ready access to contextually accurate and timely information specific to the customer and your business using natural language.
By eliminating repeat, dissatisfied calls and freeing your contact centre supervisors to perform the duties most important to moving your contact centre forward, you will raise the bar for all your contact centre metrics while providing measurable cost efficiency.
Download the V-Person Contact Centre Overview to learn more.
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