V-Person™: Neutrino Release
The right combination of conversational AI, orchestration tools and industry expertise to create customer and employee conversations
Simply having the information your customers and employees need isn’t enough. They must be able to access it quickly and efficiently to find answers to their questions and troubleshoot problems. Based on Creative Virtual’s nearly two decades of delivering successful self-service solutions, the Neutrino release of V-Person provides the right tools and expertise to help enterprises unlock their knowledge and create AI-enhanced conversations with customers and employees.
The chatbot, virtual agent and live chat market is saturated with inexperienced vendors and ineffective technologies that leave companies and customers frustrated. Neutrino from Creative Virtual removes those frustrations by combining:
The Neutrino release of V-Person delivers the industry’s smartest solution yet, bringing together humans and AI with powerful integration options and easy-to-manage workflows. It enables you to:
With Neutrino, organizations get the benefit of our team’s deep understanding of the technology and extensive experience in building, implementing and optimizing customized solutions. We guide you in getting the most from our robust and feature-rich tools, flexible integration options, unlimited customization and blending of natural language processing (NLP), AI and machine comprehension.
Our experts can use your live chat transcripts, contact center transcripts and search inputs to jumpstart your project. By combining your existing data with the power of our Transcript Analysis Tool and our sector-specific intent libraries, we can:
The result? You can create conversations with customers and employees across touchpoints in a seamless, personalized way. Neutrino empowers you to deploy conversational self-service quickly, easily and at large scale.