By Karen McFarlane, VP of Marketing (Americas)
Creative Virtual is proud to be named one of the most 20 promising customer experience management solution providers by CIOReview. CIOReview identifies “The Best” in a variety of areas important to tech business. Through nominations and consultations with industry leaders, their editors choose the best in in different areas in the tech industry. The CEM Special Edition is an annual listing of 20 Most Promising CEM Solution Providers in the U.S.
We made it to CIOReview’s top CEM Solution Providers list for our expertise in providing robust technologies in the space of knowledge management, natural language processing, and intelligent virtual assistants. Jeevan George, Managing Editor, CIOReview, said “Creative Virtual USA has been on our radar for some time for stirring a revolution in the CEM space, and we are happy to showcase them this year due to their continuing excellence in delivering top-notch CEM solutions.”
We built our self-service platform on the premise that brands want to deliver customer value and foster deeper connections. Our V-Person™ technology provides a holistic system for collecting, analyzing and delivering personalized information to customers on virtually any channel or device. To meet customer demand, most brands are trying to retro-fit their businesses into a self-service model. Our solution leverages your existing tools and software to create a robust customer support experience that customers love.
We’d like to thank CIOReview for their recognition of our hard work as well as our clients whose feedback helps us continually improve our platform. As Creative Virtual USA’s CEO, Richard Simons, CEO says, “Every time we deploy a new system, we learn how to make it better. We in turn help customers solve their challenges which in turn fuels our growth.”