Age UK improves their website experience and better supports Advice Line Advisors with conversational AI technology
Age UK is the UK’s largest charity for older people, providing services and support at both a national and local level to enable and support older people. They have collaborated with Creative Virtual since 2017 to improve their website experience and better support Advice Line Advisors with conversational AI technology.
With their V-Person™ solution, they are achieving four key goals:
To learn more about Age UK’s successful virtual agent, including the upgrade to a mobile-friendly interface and integration with web chat, download the full Age UK Customer Success Story.