Bringing joy to brand conversations
Effortless | Personalised | Immediate Better customers and employee experiences
Our V-Person chatbot, virtual agent, voicebot and live chat technology is built with a user-first approach.
Customer and employee conversations and interactions can take place when, where and how the user chooses.
Embedded flexibility enables the V-Person chatbot, virtual agent, voicebot and live chat to communicate in the voice of a brand’s personality.
Everything communicated is real-time with pre-vetting for accuracy taking less than a micro-second, ensuring customers and employees are immediately served and always get the right response.
V-Person: making life easier for customers and employees
Channel of choice
Directly relevant conversations through unlimited customisation
Always understood - whatever the language
Always accessible and available - whatever the platform or channel
Private and personal
V-Person: always relevant, always up-to-date, always accurate
Fully integrated feedback loops to enable live agents to feed the continuous improvement of self-service.
A blended formula of natural language processing (NLP), machine learning and leveraging large language models ensuring continuous updating, reliability and use of the most current content.
Continuously updated and reviewed knowledgebase, ensuring most up to date and appropriate responses at any given time.