"We selected Creative Virtual as our vendor of choice because their sophisticated and flexible natural language technology allows us to offer a seamless, integrated experience across devices and channels."
Client Contact Manager
"We consistently hear from our clients about how much they love interacting with 'Ask Sabine'. She clearly understands their questions and provides accurate answers, saving them a call."
"We selected Creative Virtual because they have the most sophisticated technology in intelligent virtual assistants on the market, particularly as it relates to natural language and integrating with all our knowledge sources."
On The Beach
“We implemented ‘Alison’ with the help of Creative Virtual to improve our customer booking experience. ‘Alison’ compliments the other service channels available to our clients and adds a fun and cutting-edge dimension to our site.”
By Courtney Schreier, Marketing Manager, Americas Making customer experience effortless has become a mantra since the 2013 publishing of the The Effortless Experience. And it seems that this concept is not one likely to go away soon – nor should it. The idea of first interaction resolution and easy self-service versus over-and-above personal interactions with […]