Here are a few of my friends.
V-Person solutions have been deployed in a wide range of industries, for example meet
Alison at On the Beach
Since the launch of Ask Alison, incoming calls to On the Beach’s call centre have been reduced by 20-30% per week resulting in a dramatic decrease in call waiting times.
visit Alison View the On the Beach StoryHere are a few of my friends.
V-Person solutions have been deployed in a wide range of industries, for example meet
Lucy at O2
O2 have seen a very significant deflection rate (21-25%) in the amount of calls and emails that might otherwise have been made to their help centres since adding Lucy to their website.
visit lucy View the O2 StoryHere are a few of my friends.
V-Person solutions have been deployed in a wide range of industries, for example meet
Jenny at Virgin Media
In 2009 Virgin Media embarked on a web optimisation programme to enhance the user experience on all their customer websites: Virgin Media, Virgin Media Shop and Virgin Mobile.
visit Jenny View the Virgin Media StoryHere are a few of my friends.
V-Person solutions have been deployed in a wide range of industries, for example meet
the V-Person at ASDA
In early 2009 ASDA began the migration of its online shopping service to a new platform and were looking for a solution to make the transaction as easy as possible for their customers.
visit the Asda V-Person View the Asda StoryHere are a few of my friends.
V-Person solutions have been deployed in a wide range of industries, for example meet
the V-Person at Renault
Visitors to the Renault UK website come in search of a wide range of information, and so Renault were searching for an online solution that would answer questions from their customers and investors
visit the Renault V-Person View the Renault StoryHere are a few of my friends.
V-Person solutions have been deployed in a wide range of industries, for example meet
Lisa at National Rail Enquiries
Here are a few of my friends.
V-Person solutions have been deployed in a wide range of industries, for example meet
Ask Verizon
Verizon has seen call deflection of up to 45% with their Ask Verizon Virtual Assistant.
visit Frank View the Verizon StoryHere are a few of my friends.
V-Person solutions have been deployed in a wide range of industries, for example meet
Shak at Milton Keynes Council
The Council’s goals were to make it easier for citizens and businesses to use their website services and to engage as many people as possible with the online services.
Visit Shak View the Milton Keynes Council Story
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