Customer Experience
  • Deliver accurate, consistent & personalised information
  • Seamless engagement across channels
  • Reduce cost, build brand loyalty & increase sales
  • Advanced multi-lingual capabilities
Create meaningful, more personalised omnichannel engagement with your customers.
Learn more
Customer Experience
Knowledge Management
  • Break down internal & departmental silos
  • Customisable permission & workflow settings
  • Create & deploy consistent conversations
  • Gain insight into customer behaviour
Manage cross-channel content & reporting from one central repository.
Learn more
Knowledge Management
Mobile Customer Service
  • Engage with customers across mobile devices
  • Integrate with speech technology
  • App, browser interface & SMS support
  • Present answers designed specifically for mobiles
Talk to your customers on any mobile device.
Learn more
Mobile Customer Service
Virtual Assistants
  • Reduce call, email & live chat interactions
  • Engage using conversational natural language
  • Provide easy access to information & support
  • Integrate with other sales & support channels
Deploy natural language virtual assistants to intelligently answer questions.
Learn more
Virtual Assistants
Contact Centre
  • Reduce average call handling times
  • Support live agents with the right information
  • Provide immediate access to internal guides
  • Improve content with real-time user feedback
Find the right answers to customer inquiries faster & more efficiently.
Learn more
Contact Centre
Social Customer Service
  • Integrate with any social channel
  • Create an interactive experience
  • Extend your brand & add personality
  • Broaden reach through shares, likes & retweets
Build a new channel for engagement using interactive virtual assistants.
Learn more
Social Customer Service

  • New Whitepaper


    Learn five essential undertakings for implementing a seamless, end-to-end omnichannel customer experience.
    more info
  • Industry Report


    Patricia Seybold Group’s independent analyst report provides an in-depth review of Creative Virtual’s V-Person technology.
    more info
  • Customer Experience


    Meet V-Person Sara, the Commercial Bank of Dubai’s one and only intelligent virtual assistant.
    view now
  • Live Demo


    See for yourself the power of our omnichannel customer engagement solutions with a live demo.
    request demo

Customer Testimonials

Some of our customers

Latest Blog Postview blog »

V-Portal™ Earns Us a Spot as a KM Promise Award Finalist

By Chris Ezekiel, Founder & CEO As pioneers in the virtual assistant space, Creative Virtual is well known for our highly accurate natural language virtual assistants. One of the key factors that sets us apart from our competitors is that our virtual assistants are backed by our innovative knowledge management platform, V-Portal – a unique […]

Resources