“We selected Creative Virtual because they have the most sophisticated technology in intelligent virtual assistants on the market, particularly as it relates to natural language and integrating with all our knowledge sources.”
Client Contact Manager
"We consistently hear from our clients about how much they love interacting with 'Ask Sabine'. She clearly understands their questions and provides accurate answers, saving them a call."
Commercial Bank of Dubai
Deputy General Manager, Personal Banking Group
"We selected Creative Virtual as our vendor of choice because their sophisticated and flexible natural language technology allows us to offer a seamless, integrated experience across devices and channels."
On The Beach
“We implemented ‘Alison’ with the help of Creative Virtual to improve our customer booking experience. ‘Alison’ compliments the other service channels available to our clients and adds a fun and cutting-edge dimension to our site.”
By Mandy Reed, Marketing Manager (Global) Every organisation faces obstacles when it comes to customer support management. Customer expectations are high and customer experience budgets are low. Many companies are turning to self-service options that not only fit with busy customer lifestyles, but also help to significantly reduce support costs. At the end of Creative […]