"We selected Creative Virtual as our vendor of choice because their sophisticated and flexible natural language technology allows us to offer a seamless, integrated experience across devices and channels."
Client Contact Manager
"We consistently hear from our clients about how much they love interacting with 'Ask Sabine'. She clearly understands their questions and provides accurate answers, saving them a call."
"We selected Creative Virtual because they have the most sophisticated technology in intelligent virtual assistants on the market, particularly as it relates to natural language and integrating with all our knowledge sources."
On The Beach
“We implemented ‘Alison’ with the help of Creative Virtual to improve our customer booking experience. ‘Alison’ compliments the other service channels available to our clients and adds a fun and cutting-edge dimension to our site.”
By Mandy Reed, Marketing Manager (Global) Over the years the way in which customers and businesses communicate has dramatically changed, bringing new dynamics and expectations to those relationships. Along with the increasing number of engagement channels, has also come a change in organisations’ requirements for customer support software. In Developments in Customer Service Software, 1990s […]