AI is not one thing, nor is it linear. Ensuring that organizations can maximize the value from their investments, requires multi-disciplinary, multi-skill, multi-technology, multi-experience inputs. As award-winning conversational AI experts, Creative Virtual takes the view that bringing together experts that complement our skill sets and experience to offer an AI ecosystem to our customers that is highly interconnected and productive, is the way to best serve their needs.
This view has driven our partner ecosystem approach to conversational AI, which is centered on two key principles:
- Addressing genuine business problems
- Delivering real business value
Our partners are a crucial part of our AI ecosystem which encompasses V-Studio, our conversational AI platform, technology (applications, platforms, base AI models) as well as our partners. All our partners are experts in their field, have decades of experience, and demonstrable success. Our working relationship is highly collaborative with our innovation focus on delivering real value to customers.
The power of our ecosystem is that whilst it works as a single seamless unit, it is in fact an ecosystem of ecosystems. It provides a unique multi-dimensionality to our conversational AI solutions, that enables best of breed providers to come together to offer the best solution. It also enables customers the choice of technology that aligns and integrates with their business and operational environments and provides maximum commercial flexibility.
We have built an extensive partner network that includes both global and local partnerships. Each partner, such as Continuous Technologies, Deloitte, DXC Technology, SOGEDES, Customer Science Group, Concentrix, Firstsource, ProbeCX, Tech Mahindra and Voitec, to name a few, has their own ecosystem of technologies, systems, platforms, and applications.
Our partners can seamlessly and securely connect their own ecosystems directly into Creative Virtual’s – enabling them to expand effectively and affordably without added capital costs. Crucially it means solutions are developed with the best tools, technologies, systems, and commercial models in one place.
The approach Creative Virtual takes ensures that both us and our partners can leverage the best of the many conversational AI tools, applications, technologies, and models to full effect. Our customers can be confident in the skills, experience and expertise on offer and know that our combined capabilities and abilities will drive practical innovation.
Our partnership model which balances technical skills and deep human expertise ensures that the conversational AI solutions developed are ethical, personalized, honest and which protects a brand’s personality, and will continually do so as AI advances.
